Draft policy — pending legal review. This document was prepared as a starting template and must be reviewed by an Indian legal professional before the website goes live. It should not be treated as final legal advice.
We understand plans change. This policy explains how cancellations and refunds work for bookings made with Davis Trip Holidays.
Cancelling your booking
Cancellations must be communicated in writing — WhatsApp or email to the same channel through which you booked. The cancellation date is the date we receive your message.
Because hotels, transport and permits are booked in advance on your behalf, cancellation charges apply. Typical slab (the exact slab for your booking is stated in your confirmation): 30+ days before departure — advance refundable minus actual hotel/vehicle deductions where already committed; 15–29 days — 25% of package cost; 7–14 days — 50%; less than 7 days or no-show — non-refundable.
Peak-season dates (Christmas, New Year, long weekends, yatra season) often carry stricter hotel cancellation terms, which we state in writing in your confirmation before you pay.
Refund process
Approved refunds are processed to the original payment method within 7–14 working days of cancellation approval, depending on your bank. For part-payments made in cash, refunds are made via bank transfer against valid identification.
Cancellations by us
In the rare case we must cancel a trip for reasons within our control, you receive a full refund of everything paid to us, or a free transfer to equivalent alternate dates — your choice. For cancellations forced by weather, disasters, government orders or other force majeure, we will first offer to reschedule; where that is impossible, we refund after deducting actual, documented costs already incurred on your behalf.